Payment

Unless credit account has been established, the following apply:

For all orders, the full amount including delivery charge (if applicable) is payable with order or at time of pick up.

Performance Times

While we endeavour to meet all deadlines, failure to meet deadlines, for whatever reason, will not constitute a breach of agreement and does not entitle you to void orders or to make any claim for compensation.

Delivery

If delivery is required, we do not guarantee carrier’s delivery performance.

Refund Policy

Unopened bags of coffee may be returned within 14 days of purchase for a full refund. Postage/delivery cost of product return is the customer’s responsibitity.

Acceptance

Without exception, we will accept the order only if you agree to our Terms and Conditions. By placing a firm order with us, it is understood that you have read, understood and agree to these Terms and Conditions.